❓ How long does shipping take?
We offer fast international shipping .
Delivery time depends on the product selected:
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🚚 Products with standard shipping : 7 to 14 business days.
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⚡ Products with fast shipping from Europe : 2 to 7 business days.
You will always receive your tracking number so you can view your order at any time.
❓ What payment methods do you accept?
We accept all secure payment methods :
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Visa/Mastercard/American Express
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Apple Pay / Google Pay
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Shop Pay
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PayPal (coming soon)
❓ What is the return policy?
If the product arrives defective or with problems, you have 30 days from delivery to request a return or replacement at no additional cost.
❓ Can I modify or cancel my order after placing it?
Yes, we can modify or cancel your order within the first 12 hours after you have placed it.
If it has already been shipped, we will need to complete the return process once it arrives at your address.
❓ Is FIELEKO a safe store?
100% secure 🔒
We use encryption technology to protect your data and payments. Furthermore, we only work with high-quality suppliers who are highly rated by customers.
❓ Can I track my order?
Yes. Once your order has been shipped, you will receive an email with your tracking number and you will be able to see its progress in real time.
❓ Are there shipping costs?
We're currently offering free shipping on all orders , for a limited time only 🎉